Purchasing from our website is easy. Select any items that you wish to buy into the shopping cart. After you have finished your selection, if you have a previously arranged credit account, log in, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit and debit card payments. If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
To ensure that we can provide you with outstanding service, we aim to maintain appropriate stock levels. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Taxes, if any, are applied as appropriate for the shipping destination.
Credit Card Security
When the order is placed and paid for through our website, credit/debit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee against manufacturing defects for 12 months from date of purchase, is only valid with receipt of purchase. This gurantee does not apply if evidence of abuse or misuse is present, including the snapping of the band due to over stretching or damage related to that of an unauthroised service centre. This gurantee does not affect your statutory rights.
All goods are paid for by credit/debit card at the time of purchase, except where customers have a pre-arranged credit account, in which case an invoice will be despatched for payment according to our agreed terms.